Main tasks:

  • Assisting guests on embarkation day to escort them to their cabin and help with luggage 
  • Cleaning 6 staterooms during changing day in compliance with Scylla/Edelweissgastro standards and hygienic guidelines 
  • Cleaning the SPA area incl. fitness room daily and minimum 1 general cleaning per week
  • Responsible for all massage treatments in compliance to Scylla/Edelweissgastro standards
  • Responsible for welcome towels after excursion in compliance with the hair dresser (if on board)
  • Responsible for the early riser breakfast from 07.00 am – 09.00 am in Bistro or Arthur’s in compliance to Scylla/Edelweissgastro standards 
  • Check and refill the fitness room (towels, water,…) several times a day
  • Assists with "Turn-down" service on a daily base
  • Reporting technical defects in the SPA area to the reception 
  • Assistance in the laundry if necessary
  • Adherence to cleanliness and hygienic regulations in compliance with HACCP and Scylla/Edelweissgastro standards
  • Compliance with the waste concept
  • Stand by duty as needed
  • Careful handling of all provided equipment and assist during inventory 
  • Knowledge of the ship and the respective daily program Guest services in general
  • Support of other departments if needed (housekeeping, reception)
  • Guest services in general
  • Fair and equal treatment towards all crew

Qualification Profile:

  • Organizational and communication skills
  • Guest focused, stress resistant, calm under pressure, team player and with positive appearance
  • Open minded and flexible with high social and inter-cultural competencies
  • Excellent English skills (written & verbal), other languages are an advantage
  • Must work independently

Additional tasks for all crew members:

  • Assistance with the welcome of guests on the day of embarkation 
  • Participation in the crew show
  • Assistance with the loading of goods and suitcases
  • Keep crew mess and your own crew cabin clean
  • Thorough execution of the safety role on board
  • Your purpose is to help and create a memorable experience for our guests

General information: 

  • Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs
  • Accommodation: shared room on board with one other crewmember (on some ships with more than one)
  • Uniform: is provided by the company: before arrival the crewmember has to make sure to take black & white trousers, white shirts & polo shirts, black & white shoes with him in case the uniform isn’t on board yet
  • PRINCIPAL: Edelweiss Gastro Ltd
  • POSITION Masseur / Masseuse
  • CREATED AT: 01/11/2018
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