Main Tasks:
Responsible for the entire restaurant and bar area as well as service on the sundeck and the beverage storage according to Scylla/Edelweissgastro standards
Responsible for the professional serving and presentation of the entire F&B offer on board according to Scylla/Edelweissgastro standards
Responsible for guest satisfaction and the corresponding ratings
Responsible for flawless cleanliness, order and compliance with the Scylla/Edelweissgastro hygienic concept according to HACCP in the restaurant and bar area as well as regular general cleaning
Responsible for dealing carefully with foodstuffs, equipment, machines and cleaning agents
Help create and implement F&B activities and events on board
Responsible for check-in and check-out of the restaurant/bar crew during all meals
Final responsibility for the separation of waste in the restaurant and bar area
Presence in the restaurant during breakfast, lunch and dinner
Active assistance in the restaurant and bar as well as on the sundeck
Responsible for the table seating reservations if required
Preparation of inventories and orders for the restaurant and bar
Acceptance and control of goods delivered for the restaurant and bar as well as correct storage
Responsible for team-building and team spirit in the restaurant and bar (role model function)
Fair and equal treatment towards all crew
Managing, training and coaching the restaurant and bar crew
Daily team briefing / menu briefing as well as working in of new crew
Support and coaching for so-called "Aufsteiger" (crewmembers on their way to management positions), in consultation with the Hotel Manager and Corporate Hotel Manager
Responsible for the manner and appearance of the restaurant and bar crew, including dress code during spare time on board
Responsible for the compliance with safety guidelines in the entire restaurant and bar area
Interdepartmental and networked thinking and action
Honest and open communication with the supervisors, equals, subordinates, the corporate staff as well as the head office in Basel, Belgium, Cyprus
Competent human relations and cooperation with the cruise director as well as the navigation crew
Professional and friendly guest service according to Scylla/Edelweissgastro standard
Responsible for the operational part of the hotel in case the Hotel Manager is absent and there is no Ass. HM
Qualification Profile:
Excellent management, organizational and communication skills
Guest focused, stress resistant, calm under pressure, team player and with positive appearance
Open minded and flexible with high social and inter-cultural competencies
Excellent English skills (written & verbal), other languages are an advantage
Additional tasks for all crew members:
Assistance with the welcome of guests on the day of embarkation
Participation in the crew show
Assistance with the loading of goods and suitcases
Keep crew mess and your own crew cabin clean
Thorough execution of the safety role on board
Your purpose is to help and create a memorable experience for our guests
General information:
Working hours: during the normal operation on board, the crew member will work 7 days a week and app. 70hrs
Accommodation: shared room on board with one other crewmember (on some ships with more than one)
Uniform: is provided by the company: before arrival the crewmember has to make sure to take dark suit, white shirts, black shoes with him in case the uniform isn’t on board yet
Created At | 05/07/2018 |
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Company | River Cruise Ship |
Ship Category | PASSENGER VESSELS |
Position | Restaurant manager |
Duration | 10 |
Expire Date | 05/07/2019 |